Iron Service Global has the ability to provide consulting, implementation of services, application and data migration from on prem & datacenters to public cloud platforms like AWS, MS Azure, GCP etc.
Iron Service Global (ISG) serves clients with a hybrid public cloud environment by bringing in global capabilities – these services can be used in conjunction with one another in order to create a total Turnkey Solution for your organization. Our clients require fast, transparent, and high-quality support services because any inefficiencies are bad for business. ISG provides Service Delivery Managers with the ability to perform the high quality technical services without the need for costly investments to infrastructure in regions where resources are costly to maintain.
24/7 COMMAND CENTER
Helpdesk & On-Demand IT Smart Hands
Responsive and agile 24/7 customer service helpdesk manages ticket case management and dispatching of both technical and logistics services globally. On-Demand Smart Hands technicians are available in local regions to perform last-mile tasks independently or in conjunction with Level 2 support techs.
Global Workforce On-Demand
Global network of over 4,000 skilled L1 – L5 engineers available to provide a trusted local resource for last-mile 4-hour and Next Business Day (NBD) repair services.
GLOBAL DASHBOARD
PROCESS MANAGEMENT & ANALYTICS
A Unified Portal creates a single-pane-of-glass experience for process management and valuable insights via analytics of processes. No more needing to orchestrate multiple vendors & human resources using separate tools and platforms for each. Instead – ISG offers a better approach to these common challenges facing data center infrastructure managers.
GLOBAL DASHBOARD
Process Management & Analytics
COMMAND CENTER & TECHNICAL HELPDESK
GLOBAL LOGISTICS & EXPORT COMPLIANCE
GLOBAL WORKFORCE ON-DEMAND
PROCESS ANALYTICS
GLOBAL LOGISTICS &
Export Compliance Management
Complete “End to End” export and distribution services in 150+ countries. Customized customs brokerage, Importer of Records (IOR) representation, predictable delivery SLA and live tracking for over 800 cities.
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Importer of records
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local freights & proof of delivery
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global export & reserve logistics
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Warehouse & Fulfillments
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Vat & duties payments
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Export & import compliance
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Replacement & Returns
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Customs brokerage
