Our extensive global infrastructure spans over 150 countries wherein we have over 800 Warehouse Stocking Locations and more than 4,000 field engineers. This allows us to have a global outreach with localized focus.
GLOBAL FIELD SERVICES
Worldwide Network Of Integration & Configuration Centers
The Iron Service Global (ISG) OEM Integration Center is your product’s first step of its global adventure. Whether it’s just a few appliances, or a few thousand units – ISG commits the same high quality manufacturing processes to build a reliable product.
Integration process analytics
Bom Kitting
Assembly Line test
Functional testing
Reliablity stress test & staging
Imaging & final qa
Packaging & order fulfilment
GLOBAL FORWARD LOGISTICS
& Supply Chain Management
With a comprehensive service portfolio, Iron Service Global (ISG) brings its local market knowledge and global expertise to enhance your supply chain. Whether it is improving stock delivery through better supply planning or reducing shipment costs through effective logistics management, ISG is committed to delivering excellence in entire value chain of the supply logistics – including product quality, regulatory compliance, enhancing process efficiency and reducing operational costs.
Material Planning
Production & Integration
Warehouse & Fulfilment
Distribution
Repair & Returns
GLOBAL FULFILLMENT
Trade Compliance & EOR/IOR Services
Iron Service Global (ISG) provides you a seamless global experience with its fulfillment and IOR/EOR service capabilities. ISG’s proprietary portal platform, combined with a global network of 800 Forward Stocking Locations enables you to deliver fast and accurate order fulfillment to your customers, irrespective of the country they might be in.
Import of Records (IOR)
Turnkey Global Export
Import of Records (IOR)
Import of Records (IOR)
local freights & proof of delivery
global export & reserve logistics
Warehouse & Fulfilment
Vat & Duties Payments
Export & import compliance
GLOBAL FIELD MAINTENANCE
& Technical Support Services
The Iron Service Global (ISG) portal platform allows you to provide top-notch quality support & uphold the industry standard of a 4-Hours’ SLA for your customers. ISG’s Technical Support Services provide customers with access to an experienced staff of service professionals and technical
support specialists.
Web based case management
Remote OEM Technical Support
Remote System Diagnosis
