A “GLOCAL” FOCUS

Global Infrastructure with Local Talent

Our extensive global infrastructure spans over 180 countries wherein we have over 600 Warehouse Stocking Locations and more than 3,500 field engineers. This allows us to have a global outreach with localized focus.

GLOBAL FIELD SERVICES

Worldwide Network Of Integration & Configuration Centers

The Iron Service Global (ISG) OEM Integration Center is your product’s first step of its global adventure. Whether it’s just a few appliances, or a few thousand units – ISG commits the same high quality manufacturing processes to build a reliable product.

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Integration process analytics

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Bom Kitting
 

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Assembly Line test

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Functional testing

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Reliablity stress test & staging

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Imaging & final qa

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Packaging & order fulfilment

GLOBAL FORWARD LOGISTICS

& Supply Chain Management

With a comprehensive service portfolio, Iron Service Global (ISG) brings its local market knowledge and global expertise to enhance your supply chain. Whether it is improving stock delivery through better supply planning or reducing shipment costs through effective logistics management, ISG is committed to delivering excellence in entire value chain of the supply logistics – including product quality, regulatory compliance, enhancing process efficiency and reducing operational costs.

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Material Planning

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Production & Integration

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Warehouse & Fulfilment

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Distribution
 

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Repair & Returns

GLOBAL FULFILLMENT

Trade Compliance & EOR/IOR Services

Iron Service Global (ISG) provides you a seamless global experience with its fulfillment and IOR/EOR service capabilities. ISG’s proprietary portal platform, combined with a global network of 600+ Forward Stocking Locations enables you to deliver fast and accurate order fulfillment to your customers, irrespective of the country they might be in.

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Import of Records (IOR)

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Turnkey Global Export

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Import of Records (IOR)

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Import of Records (IOR)

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local freights & proof of delivery

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global export & reserve logistics

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Warehouse & Fulfilment

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Vat & Duties Payments

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Export & import compliance

GLOBAL FIELD MAINTENANCE

& Technical Support Services

The Iron Service Global (ISG) portal platform allows you to provide top-notch quality support & uphold the industry standard of a 4-Hours’ SLA for your customers. ISG’s Technical Support Services provide customers with access to an experienced staff of service professionals and technical
support specialists.

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Web based case management

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Remote OEM Technical Support

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Remote System Diagnosis

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Maintenance Repairs & Returns

WE PROVIDE IT CONSULTING SERVICES

Iron Service Global solves critical client business problems by providing custom consulting services.

Let’s work together to solve it