MANAGED FIELD OPERATION SERVICES

WE EXTEND YOUR ONSITE IT CAPABILITY USING OUR TECHNICIANS AROUND THE GLOBE

Our approach to Global Field IT allows customers to outsource some, or all, of their support operations in order to leverage our technical resources around the world. Making the switch to Iron Service Global allows you to take advantage of the vast range of services available for local dispatch.

Iron Service Global is positioned to deliver on virtually any size project from new installations to break-fix on existing deployments. ISG also specializes in our ability to augment your current workforce with both short, and long-term talent services.

OUR FIELD

FIELD OPERATION SERVICES

FIELD DEPLOYMENTS:
  • – Site preparation
  • – Staging (on/offsite)
  • – Inventory audits
  • – System configuration
  • – Software management
  • – Equipment removal & returns
ON-SITE SUPPORT:
  • – On-site resolution
  • – IMAC services*
  • – Break/Fix services
  • – Inventory management
ON-DEMAND WORKFORCE:
  • – Short & long term staffing projects
  • – 4 hour engineer dispatch
  • – Network of 12,000+ field engineers
ASSET LIFECYCLE:
  • – Requests and approvals
  • – Procurement
  • – Redeployments
  • – Disposal
  • – RFID asset tagging
  • – Asset tracking integration
TECHNICAL ASSISTANCE COMMAND:
  • – 24x7x365 readiness
  • – Level 1,2,3 technical support
  • – Dispatch labor & parts
  • – Complete global support management

FIELD OPERATIONS

AS A SERVICE PLATFORM BENEFITS

24x7x365 Round-the-clock
coverage
World-wide coverage
across all regions
Highly skilled resources
with proper certifications
4-Hour onsite labor
& parts dispatch