Remote IT Infrastructure Management Services
We take MaaS (Monitoring-as-a-Service) to the highest level with our RIMaaS (Remote Infrastructure Management). With RIMaaS from Iron Service Global (ISG), we allow you to rest easy, knowing that your IT infrastructure is running smoothly across the entire board. By utilizing a solid foundation, 24×7 monitoring, and a tiered support escalation process – you can move on to your next IT project without worrying about the last.
Scoping, Knowledge Acquisition, Project Co-ordination, Hands & Eye Support.
Pro-active Performance Monitoring, Threshold Alerts, Dashboard Reporting.
Level 1 Support
Incident Management, Service Desk For Escalations, Knowledge Repository.
Level 2 & Level 3 Support
Problem Management, Change Management, Performance Management.
All These Services
- 24×7 Service Help Desk
- Desktop Support
- Application Packaging
DATA CENTER MANAGEMENT
- Messaging Systems
- VoIP Devices
- Network Links
- Intrusion Protection Systems
- Virtual Private Networks (VPN)
- Public Key Infrastructure (PKI)
- AAA Tools
Complement Our Specialties And Credibility
All These Certifications
(CCNA, CCNP, CCIE):
(RHCE, SCSA, SCNA, MCSE, MCSD):
(ITIL, Six Sigma):