Remote IT Infrastructure Management Services

For Network Management, Server Management, Storage Management, Workstation Management, Application Support, Database Management and Security Management

We take MaaS (Monitoring-as-a-Service) to the highest level with our RIMaaS (Remote Infrastructure Management). With RIMaaS from Iron Service Global, we allow you to rest easy, knowing that your IT infrastructure is running smoothly across the entire board. By utilizing a solid foundation, 24/7 monitoring, and a tiered support escalation process – you can move on to your next IT project without worrying about the last.

Our Process

Step 1: Onsite Coordination
Scoping, Knowledge Acquisition, Project Co-ordination, Hands & Eye Support

Step 2: Remote Monitoring
Pro-active Performance Monitoring, Threshold Alerts, Dashboard Reporting

Step 3: Level 1 Support
Incident Management, Service Desk For Escalations, Knowledge Repository

Step 4: Level 2 & Level 3 Support
Problem Management, Change Management, Performance Management

WE PROVIDE

ALL THESE SERVICES

End User Services
  • – 24×7 Service Help Desk
  • – Desktop Support
  • – Application Packaging
Data Center Management
  • – Servers
  • – Storage
  • – OS
  • – Databases
  • – Messaging Systems
Network Management
  • – Routers
  • – Switches
  • – VoIP Devices
  • – Network Links
Security Management
  • – Firewalls
  • – Intrusion Protection Systems
  • – Virtual Private Networks (VPN)
  • – Public Key Infrastructure (PKI)
  • – AAA Tools

OUR SPECIALTIES INCLUDE

LIST OF OUR ALL CERTIFICATIONS

outcome-based services

WE PROVIDE

ALL THESE SERVICES

Network Certifications

(CCNA, CCNP, CCIE):

System Certifications

(RHCE, SCSA, SCNA, MCSE, MCSD):

System Certifications

(RHCE, SCSA, SCNA, MCSE, MCSD):

Security Certifications

(CISSP, CISA):

Process Certifications

(ITIL, Six Sigma):

Architecting Skillsets

(J2EE, MS.NET):