We take MaaS (Monitoring-as-a-Service) to the highest level with our RIMaaS (Remote Infrastructure Management). With RIMaaS from Iron Service Global, we allow you to rest easy, knowing that your IT infrastructure is running smoothly across the entire board. By utilizing a solid foundation, 24/7 monitoring, and a tiered support escalation process – you can move on to your next IT project without worrying about the last.
Our Process
Step 1: Onsite Coordination
Scoping, Knowledge Acquisition, Project Co-ordination, Hands & Eye Support
Step 2: Remote Monitoring
Pro-active Performance Monitoring, Threshold Alerts, Dashboard Reporting
Step 3: Level 1 Support
Incident Management, Service Desk For Escalations, Knowledge Repository
Step 4: Level 2 & Level 3 Support
Problem Management, Change Management, Performance Management
WE PROVIDE
ALL THESE SERVICES
End User Services
- – 24×7 Service Help Desk
- – Desktop Support
- – Application Packaging
Data Center Management
- – Servers
- – Storage
- – OS
- – Databases
- – Messaging Systems
Network Management
- – Routers
- – Switches
- – VoIP Devices
- – Network Links
Security Management
- – Firewalls
- – Intrusion Protection Systems
- – Virtual Private Networks (VPN)
- – Public Key Infrastructure (PKI)
- – AAA Tools
OUR SPECIALTIES INCLUDE
LIST OF OUR ALL CERTIFICATIONS
WE PROVIDE
ALL THESE SERVICES
Network Certifications
(CCNA, CCNP, CCIE):
System Certifications
(RHCE, SCSA, SCNA, MCSE, MCSD):
System Certifications
(RHCE, SCSA, SCNA, MCSE, MCSD):
Security Certifications
(CISSP, CISA):
Process Certifications
(ITIL, Six Sigma):
Architecting Skillsets
(J2EE, MS.NET):
