If it belongs in a datacenter or out in the field, our platform and network of technicians can support it. Our team has provided support for every major platform from Windows and Linux based servers to entirely new & innovative products from the many startups bringing exciting new products to market.
SERVERS & STORAGE
- (Windows and Unix-Based Servers, Network Attached Storage (NAS), Storage Area Networks (SAN).
- (Hubs, Routers, Switches, Modems, VOIP, Video Conferencing Equipment).
PERSONAL COMPUTING (EUC)
- (PCs, Workstations, Laptops, Netbooks, Tablets, PDA’s).
INTERNET OF THINGS (IOT) INFRASTRUCTURE
- (Remote Sensors, Edge Gateway, Embedded Devices & Equipment).
THE SMART HANDS
- Deploy Smart Hands to work with your Level 2 support team instead of sending specialists out to the field on trips that are both time consuming and costly.
- Smart Hands are available on-demand in every major metropolitan region and even many remote regions. Enable your Level 2 support to immediately dispatch a technician so that you can resolve cases in hours or days, not weeks.
- The ISG Portal platform enables a seamless communication experience between all of the necessary parties to resolving support cases. The portal acts as a single point of contact between technicians, vendors, and clients to share relevant information and training materials to ensure all participants are up to speed.
- ISG Smart Hands are available with the following certifications:
|CompTIA A+||CompTIA Server+||CompTIA Network+||CompTIA Storage+|
|CompTIA Project+||CompTIA Security+||CompTIA Linux+||Microsoft MCP|
|Microsoft MCSE||Cisco CCENT||Cisco CCT||Cisco CCNA|