24/7 COMMAND CENTER
Helpdesk & On-Demand IT Smart Hands
Responsive and agile 24/7 customer service helpdesk manages ticket case management and dispatching of both technical and logistics services globally. On-Demand Smart Hands technicians are available in local regions to perform last-mile tasks independently or in conjunction with Level 2 support techs.
GLOBAL LOGISTICS &
Export Compliance Management
Complete “End to End” export and distribution services in 150+ countries. Customized customs brokerage, Importer of Records (IOR) representation, predictable delivery SLA and live tracking for over 800 cities.
Importer of records
local freights & proof of delivery
global export & reserve logistics
Warehouse & Fulfillments
Vat & duties payments
Export & import compliance
Replacement & Returns
PROCESS MANAGEMENT & ANALYTICS
A Unified Portal creates a single-pane-of-glass experience for process management and valuable insights via analytics of processes. No more needing to orchestrate multiple vendors & human resources using separate tools and platforms for each. Instead – ISG offers a better approach to these common challenges facing data center infrastructure managers.
Process Management & Analytics
COMMAND CENTER & TECHNICAL HELPDESK
GLOBAL LOGISTICS & EXPORT COMPLIANCE