EXPAND YOUR GLOBAL FIELD SUPPORT SERVICE
MANAGED GLOBAL FIELD SUPPORT &
On-Demand Unified Maintenance Warranty Support Services
Turnkey is an important concept for many of our clients needing a “Start to Finish” partner when it comes to Global Field Support Services. This is why we have developed our extensive network of over 4,000 on-demand technical field engineers as well as our own service logistics infrastructure with over 800 forward stocking warehouse locations in the Americas, EMEA & Asia-Pacific (APAC) providing service to over 150 countries. Our easy-to-use portal platform can also be adapted to augment your existing capabilities to give them a global boost if your own resources are incapable of upholding Next Business Day or 4-Hour SLA’s.
GLOBAL FSL WAREHOUSES FOR SERVICE PARTS
Global network of Forward Stocking Location (FSL) part depots. Strategically allocated FRUS’ enable fast part replacement services.
GLOBAL FIELD ASSET RECOVERY
Efficiently recover failed units from customer sites across the globe and import to a regional or central repair depot.
GLOBAL LOGISTICS & EXPORT COMPLIANCE
Export logistics services in 150 countries. Customs brokerage, IOR representation, dependable SLA delivery and live tracking.
MANUFACTURING & CONFIGURATION CENTERS
System integration & configuration from our manufacturing facilities. Pre-Deployment staging and QA enable more efficient scalability.
WHY CHOOSE ISG AS YOUR MANAGED TURNKEY
On-Site IT Support Services Outsourcing Partner?
OUR RANGE OF GLOBAL ON-SITE TECHNICAL SERVICES FOR
ODMS, OEMS, ITOS, Enterprises & Cloud Service Providers
DELIVERING EXCELLENCE, BUILDING TRUST
What Happy Customers Have to Say!
“IRON has the multi-vendor technology expertise and skills we trust to design, build, test, deliver and support a highly integrated, multi-Terabyte Network Storage solution for our defense customers.”Bill WhiteBusiness Operations Manager
“IRON’s efficient application platform has allowed us to expand our business tremendously by enhancing value proposition to our customers & reducing time to market.”Manoj KumarDirector of Facilities
“IRON’s appliance platforms services free us to focus on software development, sales, and marketing. IRON enables us to standardize development controls and offers faster time to market.”Joe MerillVP Business Development
“An Email Archiving appliance built on a robust server platform from IRON provides a great opportunity for channel partners and offers plug & play solution for our enterprise customers.”Andy KhannaPresident & CEO
“We are pleased to team up with IRON. The appliance platform services help us to deliver complex EPON based broadband services more effectively while reducing total cost of ownership.”James chenCTO Hitachi-CTA
“IRON enable us to deliver award-winning Equalizer Load Balancing and Application Acceleration appliances more effectively. We value our decade old partnership with IRON.”Bill KishCEO