Our Mission to
Inclusion & Diversity

Inclusion & Diversity

SERVICE GLOBAL is truly a global company: Our employees live in more than 150 countries, speak multiple languages and work with customers on almost every continent.

We believe in equality. Our inclusive culture powers our results, and together, we drive the world’s most innovative technology. We are proud of our inclusive and diverse culture.

Our Inclusion And Diversity Mission

At SERVICE GLOBAL, we harness the unique contributions of our people to give us our edge. We value every idea and the person behind it. Our inclusive culture powers our results, and the company grows only if our people grow.

We believe in equality, and our position as a global technology leader allows us to serve diverse customers and play a leadership role in the communities we serve. Together, we drive the world’s most innovative technology.

Top 5 reasons why inclusion and diversity matter to us

1. DRIVES BUSINESS

We can more effectively build products for and market to consumers from diverse backgrounds when we, ourselves, are diverse.

2. FUELS INNOVATION

Invention is the by-product of an inclusive, diverse workplace. Behind every one of our ideas is a team of people that examines challenges from every possible angle.

3. IMPORTANCE TO OUR CUSTOMERS

As a supplier we must demonstrate our actions and commitment to responsible inclusion and diversity practices to retain our customers and win their support.

4. ATTRACTS AND RETAINS THE BEST EMPLOYEES

When our internal population reflects the external population, we can bring in the best talent available worldwide. Businesses that foster inclusive workplaces see lower turnover rates than those that do not value a diverse workforce.

5. IMPROVES THE COMMUNITIES WE WORK AND LIVE IN

We apply our talent, technology, and partnerships to improve communities and drive positive social change around the world.

Our commitment to diversity

SERVICE GLOBAL is committed to a diverse and inclusive corporate culture. We embrace diversity not only because it is the right thing to do for our people, but because it is good for business. Diversity is at the core of our ability to serve our customers and shareholders, and it strengthens our reputation as the employer of choice in the IT industry and beyond. We encourage our employees to embrace their identities and the diverse cultures represented by their colleagues, customers and local communities.

As with all SERVICE GLOBAL’s business practices, we want our diversity and inclusion initiatives to be as transparent as possible. Awareness and engagement benefits everyone – our customers, our current and prospective employees, and the broader business community. Creating an inclusive and enriching environment that attracts and retains the best people is a team effort.

SERVICE GLOBAL is the world’s leading independent end-to-end IT services company, helping clients harness the power of innovation to thrive on change. At SERVICE GLOBAL they believe in equality, which is why they harness the unique contributions of each employee.

The inclusive culture they provide at SERVICE GLOBAL powers their results, and together they drive the world’s most innovative technology. It’s clear they’re proud of the inclusive and diverse culture they’ve built at Service Global. The employees who work there live in more than 100 countries, speak multiple languages and work with clients on almost every continent.

SERVICE GLOBAL contributes its success to the many backgrounds, experiences and talents of the employees there. To further strengthen this diversity, SERVICE GLOBAL supports employee resource groups across the globe, which are open to all employees to participate.

Volunteer communities of employees from all levels and functions purposely come together and build a more inclusive culture by focusing on making an impact on the business, promoting career development for members, helping attract top talent to the company, and building employee cultural engagement.

One thing is for sure: every idea is valued, along with the person behind it. The company’s inclusive culture powers its results, and the company understands it only grows when its people grow.

SERVICE GLOBAL is committed to a diverse and inclusive corporate culture. Diversity is at the core of the company’s reputation as THE employer of choice in the IT industry and beyond.

Individual differences create a dynamic workplace at SERVICE GLOBAL. The company’s strength lies in valuing differences, encouraging input from all perspectives and uniting teams around common goals. At Service Global, you’re encouraged to embrace your identity and the diverse culture you represent.

As with all of SERVICE GLOBAL’s business practices, the diversity and inclusion initiatives are as transparent as possible because they understand awareness and engagement benefits everyone, including their current and prospective employees. Creating an inclusive and enriching environment that attracts and retains the best people is a team effort. Due to their inclusive environment, SERVICE GLOBAL has a very low turnover rate.

Encouraging Employees to Grow Professionally SERVICE GLOBAL offers all of its employees access to several Employee Resource Groups. Each group is created by employees, for employees. The groups foster inclusion and diversity and provide regional and global forums where employees can advance best practices, share ideas, form professional and mentoring relationships and achieve business goals.

The groups include
  • Abilities: Supporting people with various abilities at work and in their communities.
  • Young Professionals: Networking and resources for young professionals and those who wish to see them succeed, offering mentoring, connection and collaboration around the world
  • Gennovators-Innovators: Enabling employees from all skill sets and generations in the world of IT to collaborate in driving new ideas, respond to present and new challenges to help them reach new goals and higher purpose
  • Multicultural: Embracing, showcasing, understanding and celebrating multiculturalism and intersectionality of our people through three networks.

Striving for High Performance
At SERVICE GLOBAL, everyone works hard every day to establish and maintain a culture of performance with integrity in all activities, everywhere, at all times. Together they strive for high integrity and high performance inseparably, firm in their belief that the achievement of one without the other is undesirable and unacceptable. Knowing that integrity matters at SERVICE GLOBAL reassures the employees that they can be proud of their SERVICE GLOBAL association and rewarded for the trust they extend in the company.

For these reasons and more, each of SERVICE GLOBAL’s board of directors and management affirm their personal commitment to the company’s CLEAR values and a strong culture of integrity. SERVICE GLOBAL’s CLEAR values are an important competitive differentiator and intangible driver of the company’s success. The values are the distinguishing hallmarks of SERVICE GLOBAL’s performance and reputation.

The values are:
  • Client Focused: The company’s success derives from a deep understanding of its clients, to whom all of SERVICE GLOBAL is committed to deliver exceptional service and value.
  • Leadership: They lead from the front, displaying their integrity and using facts to support their straight talk. The company creates an environment for positive change built on collaboration and trust.
  • Execution: They insist on excellence in all they do for clients and themselves, striving always for recognition among the leaders in the industry.
  • Aspiration: The company as a whole aspires individually and collectively to be more tomorrow than they are today.
  • Results: They accept individual responsibility for every commitment and expect to be held accountable for results.
Understanding Life is a Balancing Act

SERVICE GLOBAL is a place where high achievers embrace change and thrive–together.

From school meetings and baseball practices to vacation time and volunteer activities, they understand life is a balancing act. Team members are encouraged to maintain a healthy work-life balance that puts family first.

SERVICE GLOBAL University ensures that every team member has access to continuing their skills development. SERVICE GLOBAL is committed to reskilling and upskilling employees on a regular basis to stay up-to-date with current market trends. Employees also are encouraged to connect with their teams and engage on a regular basis.

At SERVICE GLOBAL, you get a wonderful balance of freedom and accountability that lets you understand your value to the company. “Your personal growth is only limited by your passion to deliver,” said Nidia Gonzalez, Language Trainer.

Our Simple Mission:
To be a global leader of next generation information technology (IT) services and solutions.